Meet the Team
Emersson joined the team in January 2025 as your community manager. Emersson is originally from Honduras, Central America, but has called the Austin area home since he was 10. He is a proud father of two boys, ages 10 and 5, and together, they enjoy sports, including the Austin FC and Green Bay Packers. With six years in the HOA industry, including serving as a portfolio manager for 12 communities, he is excited to bring his expertise to Vizcaya and collaborate with the Board to ensure the community thrives. He is happy to be here and eager to meet everyone in person. He looks forward to working together to make the community the best it can be!
Lifestyle Director
Heather Patterson- Tobola
About
As the Lifestyle Director at Heritage, Heather brings energy, creativity, and a true love for building community. With over 12 years of experience in event planning and programming, she holds her Activity Director Certification (AD/TXC) and an Associate’s Degree in Law and Legal Services, and she is currently pursuing her Master’s in Health Care Administration with a minor in Psychology. Heather is passionate about creating memorable experiences where residents feel connected, included, and proud to be part of Heritage. She truly enjoys working here and finds joy in seeing neighbors come together through the events she helps bring to life.
Outside of Heritage, Heather enjoys life with her wonderful husband, Jeff, and their two children, Shelby and Jarrett. Family adventures often mean camping, biking, fishing, paddle boarding, or just about anything outdoors—especially on the water. While summertime is perfect for lake days, Heather is equally enthusiastic about fall and winter, better known in her house as football season. She is a lifelong Green Bay Packers fan—and a proud team owner—even though she’s a born-and-raised Texan from Shiner, TX.
Community Standards Coordinator
Rose Roberts
rroberts@ccmcnet.com
About
Rose Roberts
rroberts@ccmcnet.com
About
With a distinguished 30-year career in Procurement and Operations Management across diverse industries in Austin, Rose bring a wealth of practical expertise and a passion for efficient operations. Her professional journey, which she genuinely loved, allowed her to develop a comprehensive understanding of complex systems and strategic problem-solving. After a period of semi-retirement since 2020 to care for her parents, she is now energized and eager to contribute her skills and experience to the Vizcaya community. Staying both physically and mentally engaged is important to Rose, and she is super excited to team up with Vizcaya to make significant positive contributions. When she is not focused on community efforts, she enjoys traveling, music, exploring new foods, and cooking, often sharing these moments with her two married daughters and four grandchildren, all right here in Round Rock.
Administrative Coordinator
Daisy Beals
daisy.beals@ccmcnet.com
About
About
Daisy is the Administrative Coordinator for Heritage at Vizcaya, where she is leveraging a foundation in education to bring structure, care, and efficiency to office operations, scheduling, communications, and logistical support. Before moving into this role, Daisy worked as a teacher for 9 years, where she developed strong skills in planning, organization, stakeholder communication, and problem solving. Daisy now applies her classroom experience to ensuring that processes run smoothly, that teams stay aligned, and that all internal and external communication is clear, timely, and purposeful. Her background as an educator helps her excel in resource management, multitasking, and balancing priorities—skills honed in teaching that translate well to coordinating across departments and managing projects.
When she is not working, you can find her spending time with her 3 kids and husband. Daisy is also a native Texan. She has lived in Texas most of her life, spending the most time in Houston, Texas. Go Astros!
When she is not working, you can find her spending time with her 3 kids and husband. Daisy is also a native Texan. She has lived in Texas most of her life, spending the most time in Houston, Texas. Go Astros!
Front Desk Associate
Cathy Moran
About
Cathy joined the team at Heritage in September 2016 with over 40 years of administrative experience in a variety of office settings. She retired from state employment after 30 years and, in looking for something part-time to do, decided to join the team at Heritage. Cathy enjoys the opportunity to work with the rest of the staff, and she really enjoys the opportunity to help the Heritage residents with their needs at The Lodge. She has lived in Round Rock since 1991 and shares her home with her daughter, three grandchildren, their Chihuahua, and a few backyard chickens.
CCMC proudly provides professional community management services to Heritage at Vizcaya. Founded in 1973, we’ve been managing large-scale communities and their many components for decades. Our team members’ commitment to excellence and willingness to innovate, are achieved through our core values of Integrity, Respect, Service and Community.
At CCMC, our vision is to revolutionize large-scale community management by inspiring meaningful experiences for residents and team members. We build community by bringing people together in the neighborhoods where they live and offices where we work. Simply put, we create experiences that connect people.
Partnership and communication are key components of achieving our mission and purpose. We encourage residents to share their experiences on where we’re excelling and how we can improve. To learn more, visit CCMCnet.com.
At CCMC, our vision is to revolutionize large-scale community management by inspiring meaningful experiences for residents and team members. We build community by bringing people together in the neighborhoods where they live and offices where we work. Simply put, we create experiences that connect people.
Partnership and communication are key components of achieving our mission and purpose. We encourage residents to share their experiences on where we’re excelling and how we can improve. To learn more, visit CCMCnet.com.