Meet the Team

Olha Shockey
oshockey@ccmcnet.com

 
About
Olha (pronounced "Ol-yah") has spent the last three years managing another CCMC community and most recently served as Operations Manager. With many years of experience in customer service, she believes that she has found a professional home in community management where she can make a positive difference.
 
Olha holds several designations, including the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS).
 
A native of Sevastopol, Ukraine, Olha earned her bachelor’s and master’s degrees in tourism from the Kyiv University of Tourism, Economics and Law, as well as an associate’s degree in hospitality management from Austin Community College.
 
Outside of work, Olha enjoys travelling, boating and off-roading with her husband, and also spending time with their three fur kids!

 

Community Standards Coordinator
Valerie Cisneros
vadkins@ccmcnet.com

 

Valerie brings 30+ years of experience in administration to the Vizcaya team. Starting in March 2021 Valerie held the position of Administrative Coordinator for our Heritage community before taking on her new responsibilities for all of Vizcaya in March 2023. Before that Valerie held a guest services coordinator position in the corporate housing industry. among other administrative positions that she has held was as a store manager in the self-storage industry. During Valerie's time away from work she enjoys spending time with her eight grandchildren, taking trips to the Texas coast, bowling, and playing putt-putt golf. Valerie lives in Hutto with her husband and her Chihuahua, Ruby. Valerie describes herself as having a 'service heart' and she is thankful for this opportunity to serve and assist the residents of Vizcaya.

Ali Vonal

 

Ali manages all aspects of our Lifestyle program. Before joining our team in May 2019, Ali was a professional photographer and the managing editor for the lifestyle magazine in the Metropolitan D.C. area. When Ali is not planning the next great event for the residents of Heritage at Vizcaya, he loves to play guitar, take photos, and travel around the country with his wife and two dogs.

Administrative Coordinator
M.J. Winters

 

MJ started in her position as our Administrative Coordinator in February 2023. She is a native Austinite, growing up in southwest Austin in the Oak Hill neighborhood. MJ has a serious appreciation for the greater Austin area and all that our part of Texas has to offer. She is an alumni of South Austin's very own St. Edward's University, where she studied interpersonal and organizational communication, as well as studio art. MJ has a deep yearning to understand how we, as people, communicate the way that we do. MJ brings to the team 6+ years of administrative and customer service experience. She loves to spend her spare time with her two cats, Mr. Big and Lional Richie, as well as journaling and hanging out with her parents, whom she considers to be her best friends. MJ hopes to be what Brene Brown would call a 'marble jar friend' to all of the Heritage residents, eager to be a positive and happy fixture at The Lodge!

Cindy Allen

 

Cindy joined our Heritage team in October 2022. She brings with her to her part-time position here a plethora of experience in client services, mostly in high-end retail positions. She has also worked in public schools, owned businesses, and currently is employed auditing medical documentation. Her degree was in marketing and merchandising.

In her leisure time, Cindy stays busy planning the next family outing or get-together with her husband of 32 years and two grown daughters, boating on Lake Travis, traveling, or starting the next home improvement project.

The opportunity to provide service to the residents of Heritage really fits Cindy's desire to create a warm, welcoming atmosphere and help make the Heritage experience the best that it can be.